Founded in 2021, pulsESG™ the “Enterprise Sustainability Platform (ESP)”, is a well-funded Silicon Valley software startup dedicated to empowering purpose-driven enterprises to manage and improve their environmental, social, and governance (ESG) footprint with an integrated, comprehensive, flexible, and innovative technology platform built for compliance, tracking, and insight. We are well funded, have great referenceable customers, established strategic partnerships with the best SaaS and Services firms, and are growing like a rocket ship!

About the Role

We are looking for a hands-on DevOps/Infrastructure Architect to join our core engineering group. The ideal candidate is proactive, methodical, details-orientated, and process-oriented, while battle tested through years of architecting and managing DevOps/Infrastructure for cloud-based SaaS products/applications.

Responsibilities:
The DevOps/Infrastructure Architect is responsible for managing the heart of a cloud SaaS company – the hosting infrastructure that supports all customers. This person will have to be a detail-oriented, methodical, and hands-on architect who can build and manage hosting infrastructure for pulsESG™.

• Work with the offshore and US-based team responsible for the cloud infrastructure for all PULSORA products. Must be able to spend substantial time working with the offshore team in India on daily basis.
• Manage all pulsESG™ hosting (SaaS) infrastructure and the internal company infrastructure.
• Enhance the hosting strategy and methodology including environment, architecture, and security to support a 24×7 mission critical solution.
• Ensure compliance with hosting SLAs by maintaining smooth, secure, and predictable operation of data centers/hosting regions.
• Define and enhance architecture in infrastructure areas including cloud infrastructure architecture, data centers/hosting regions, computer systems, CI/CD pipelines & automated deployments, parch management, database administration, API gateways, SFTP, FTPS, VPNs, firewalls, networks, telecommunications, security, storage, backup/recovery, resource planning, monitoring and reporting and business continuity planning for disaster recovery.
• Provide technical escalation for security, privacy and downtime incidents and be on call via phone/pager during designated escalation processes
• Provide support to gain and maintain security certifications, e.g. SOC 2 and ISO 27001. Participate in security audits.
• Monitor and ensure that systems and information assets are utilized at maximum efficiencies while delivering top-tier and quality uptime of infrastructure and hosting services and ensuring accountability and ownership of IT services, create dashboards for monitoring system statuses
• Create processes to efficiently document maintenance activities, failure analysis results, incident reports, penetration analysis, audit results and activities related to management of projects
• Responsible for all PULSORA internal company infrastructure including internal networks, emails, printers, PCs/laptops, mobile phones, anti-virus tools, end-point management, issue management system, forums, VPNs, Wiki, QMS, document management, etc.

Your Role

• Must have 8+ years of hands-on DevOps/Cloud Infrastructure experience that must include deployment of frequent releases of software products/versions, developed by in-house software developers and deployed in 2-4 weeks sprints at data centers/hosting regions. (IT experience that only includes deployment of 3rd party/vendor products is not enough to qualify for this position.)
  
• Must have 3+ years of experience working with offshore team (must be able to spend substantial time interfacing with the offshore team in India on daily basis)
• Must have 8+ years of overall DevOps/Infrastructure experience:
• Must have 5+ years of experience deploying and managing 24×7 Operations for SaaS applications on AWS: EC2, EKS, firewalls, network, S3, CloudWatch, CloudTrail, S3, SFTP, AWS emails, logs management, patch management, VPN, Active Directory, etc.
• Must have 5+ years of experience with Kubernetes and Docker. Terraform experience is highly preferred.
• Must have 5+ years of hands-on system administration experience in Linux/UNIX
• Must have CI/CD and Jenkins management experience.
• Must have 3+ year of RDBMS experience, e.g. Postgres, MySQL, Oracle, SQL Server, etc.
• Couchbase or Mongo DB experience is highly preferred.
• Elasticsearch experience is highly preferred.
• Kafka experience is highly preferred.
• Keycloak experience is highly preferred.
• Must have 5+ years of production systems monitoring and troubleshooting experience.
• Must be able to provide after hours, on-call and escalation support of PULSORA 24×7 hosting environment, including system outages and incident response.
• Must be a self-starter who takes ownership of opportunities; works independently, manages multiple simultaneous projects, and deals well with ambiguity and last-minute changes.
• Ability to balance multiple priorities, meeting specific deadlines utilizing strong organizational skills
• Experience with SOC 2 and/or ISO 27001 certifications are highly preferred.
• Strong attention to detail while maintaining sight of the big picture.
• Professional certifications in cloud technologies/platforms, security, and networking are desirable.
• Undergraduate degree in Computer Science, Information Systems, or a related technical discipline; advanced degree a plus.

Why work with pulsESG™?

We believe that progress happens by bringing together people from all walks of life who have the drive and the influence to improve our world now and for the next generations!

• The company will pay with salary, equity, and benefits
• You’ll get to work on problems that are hard and important
• You get to work on a solution that helps the planet and helps us all
• You’ll be joining an extraordinary team at the beginning of an incredible journey
• Hybrid-friendly work environment, in office 2-3 times per week

pulsESG™ Core Values

• Integrity
• Intellect
• Respect for all our stakeholders
• Passion for excellence
• Constructive candor

Join us and become a driver for positive change!